Last updated: November 12, 2025
1. Legal entity and contact
- ART & GLAM LTD trading as Visit Sardinia®
- Company number: 13654916
- Registered office: 2nd Floor College House, 17 King Edwards Road, Ruislip, London, HA4 7AE, United Kingdom
- Email: info@vipsardinia.com
2. Definitions
- “Company,” “we,” “us”: ART & GLAM LTD t/a Visit Sardinia®.
- “Client,” “you,” “traveller”: the booking party and all travellers represented.
- “Services”: Trip design and arrangement of accommodation, transport, guides, activities, dining, concierge, and related travel services.
- “Supplier”: Third‑party providers (e.g., yacht owner/broker, villa owner/manager, hotel, driver, guide, activity provider).
3. Contract formation
A binding contract forms when we confirm in writing and receive the required deposit or payment. The lead traveller warrants authority for all travellers and accepts these T&Cs on their behalf.
4. Our role: agent and principal
- We act as agent for most Services; your contract for those Services is with the Supplier and their terms apply.
- Where we act as principal (e.g., for guiding/concierge services provided directly by us), this will be stated on your invoice/itinerary and these T&Cs apply to those principal services.
5. Pricing, inclusions, exclusions
- Prices are based on the stated inclusions in your proposal. Items not expressly included are excluded. City/resort/marina fees, gratuities, personal expenses, and local taxes are usually excluded unless specified.
- We may correct genuine errors or omissions.
6. Payments and non‑payment
- Payment schedule per the Booking Policy and any specific supplier terms. If you do not pay on time, services may be cancelled with applicable charges.
7. Changes requested by you
We will endeavour to accommodate changes after confirmation. Additional costs, fare differences, and our change fee may apply. Availability is not guaranteed.
8. Changes made by us or suppliers
- We or our suppliers may alter itineraries when necessary for safety, operational, legal, or supplier reasons. We will offer equivalent alternatives where reasonably possible.
9. Cancellations
- By you: per Booking Policy and any stricter supplier terms.
- By suppliers: remedies per the supplier’s policy; we will assist in sourcing alternatives or refunds.
- By us: If we cancel for reasons within our control, we will refund amounts paid to us for the cancelled portion; this is our maximum liability.
10. Force majeure
We are not liable for loss, delay, or changes caused by events beyond our reasonable control (including but not limited to severe weather, strikes, epidemics, government actions, and natural events). Additional costs are your responsibility. Travel insurance is mandatory.
11. Health, fitness, and participation
You must assess suitability for activities and disclose relevant medical conditions. Certain activities (e.g., boating, canyoning, hiking) carry inherent risks and may be subject to weather and safety restrictions.
12. Travel documents and compliance
You are responsible for valid passports, visas, vaccinations, and compliance with local laws/regulations. Denial of entry or services due to documentation issues is at your risk.
13. Conduct and damages
We and suppliers may refuse service or remove travellers whose behaviour is unsafe, illegal, or disruptive, without refund. You are liable for damages, cleaning fees, and fines resulting from your conduct.
14. Yacht and villa provisions
- Yacht charters are governed by the applicable charter agreement (e.g., MYBA/WMT) and owner/broker terms, including APA, security deposit, permitted cruising areas, weather constraints, and crew gratuities.
- Villas may impose occupancy caps, event restrictions, noise curfews, heating/pool rules, and check‑in/out times; breaches may lead to eviction without refund and deductions from security deposits.
15. Liability
- Where acting as agent, we are not liable for the acts or omissions of suppliers.
- To the maximum extent permitted by English law, our total aggregate liability arising out of or in connection with your booking is limited to the amount you paid to us for the affected Services.
- Nothing in these T&Cs limits or excludes liability for death or personal injury caused by negligence, fraud, or any liability that cannot be limited or excluded under English law.
16. Indemnity
You agree to indemnify and hold us harmless from claims, losses, damages, and expenses arising from your breach of these T&Cs or your negligent or wilful acts.
17. Complaints and support
If an issue arises, notify us and the supplier immediately so we can attempt to resolve it promptly. Post‑trip complaints must be submitted in writing within 14 days of return to info@vipsardinia.com with relevant evidence.
18. Data protection
We process personal data in accordance with our Privacy Policy and applicable UK data protection law (UK GDPR and Data Protection Act 2018).
19. Governing law and jurisdiction
These T&Cs and any dispute or claim arising out of or in connection with them are governed by and construed in accordance with the laws of England and Wales. The courts of England and Wales shall have exclusive jurisdiction. Mandatory consumer protections in your country of residence may also apply.
20. Intellectual property
Visit Sardinia® is a registered trademark owned by ART & GLAM LTD. All content on our website and materials is protected by intellectual property laws. You may not use our marks or content without prior written consent.
21. Severability and entire agreement
If any clause is held invalid or unenforceable, the remainder remains in force. These T&Cs, the Booking Policy, and your proposal/invoice constitute the entire agreement between you and us.